Terms and Conditions

Island Homewares

Terms & conditions

Welcome to our website. If you continue to browse and place an order on this website you are assumed to be indicating your acceptance of the following terms and conditions of use, which together with our privacy policy, will provide the basis of the relationship between Island Homewares and you, the customer or prospective customer in relation to this website. Any and each of the terms ‘Island Homewares’ or 'us' or 'we' refers to the owner of the website which is a business based at 24 Hazel Avenue, Minster on Sea, Kent ME12 3TT. The term 'you' refers to the customer or viewer of our website.

About us
www.islandhomewares.co.uk is a site operated by the business known as Island Homewares. Our Value Added Tax registration number is GB221261850 and our Data Protection Act registration number is ZA145780.

Promotional code discounts
From time to time we offer promotional code discounts and we reserve the right to withdraw these at any time, unless they specifically state a terminal date within the offer in question. Codes are valid for the dates advertised and cannot be added retrospectively to orders that were placed before or after the dates of the promotional offer. Sale items are included if advertised. Only one code may be redeemed against any one order. 

Our prices
Our prices are stated in Pounds Sterling and are inclusive of VAT at the appropriate prevailing rate.
Every effort has been made to ensure our prices are correct. If, however, we find any inaccuracies on the site we reserve the right to amend these errors to the correct prices without giving prior warning or notice. Our sale items and special offers are valid only for a specified time. We reserve the right to alter these prices and/or withdraw such offers at any time without giving prior notice.

Placement of an order
To place an order simply select the product you would like to purchase by clicking on “Add to Shopping Basket”. When you have finished browsing the site you may then proceed to our secure checkout area. All online orders are confirmed by email. We will contact you by e-mail or telephone regarding any delivery delays or security issues. 
Please note our initial email confirmation simply acknowledges your order; it does not confirm it or make it legally binding. The order between Island Homewares and you, the customer, is accepted only when the payment has been processed, stock allocated and the order has been dispatched. We do reserve the right to decline your order, and if that is the case we will contact you if we require further information or we are unable to fulfil your order.

Stock availability
We endeavour to ensure that we carry the appropriate levels of stock to meet demand. However, on occasions demand for an item may exceed our suppliers’ capability to satisfy our orders. As such, occasionally some items on our site temporarily may be out of stock, and we will post an ‘out of stock’ notice against the item. We do not take orders for items that are out of stock but you can ask us to email you when an item in which you are interested comes back into stock. This can be done via the relevant “contact us” pages.

Packaging
Wherever possible we seek to re-use as much of our incoming packaging materials. From time to time it may be necessary to wrap fragile items in bubble-wrap; however, we do try to keep its use to a minimum.

Complaints procedure
We hope you have enjoyed shopping with us, but if you are unhappy with any of our services and/or policies please contact info@islandhomewares.co.uk or call us on 01795 484789 to discuss. All complaints are taken seriously, and we aim to reply to all messages within 24 hours of receipt. 

Website disclaimer
The information contained in this website is for general information purposes only. The information is provided by Island Homewares and whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event shall we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Island Homewares. We have no control over the nature, content and availability of such sites. The inclusion of any links does not necessarily imply a recommendation or an endorsement of the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Island Homewares takes no responsibility for, and will not be liable for, this website being temporarily unavailable due to technical issues beyond our control.

Copyright notice
This website and its content is the copyright of Island Homewares. All rights are reserved. Any redistribution or reproduction of part or all of the contents in any form is strictly prohibited.
You may not, except with our expressed written permission, distribute or commercially exploit the content, nor may you transmit it to or store it in any other website or other form of electronic retrieval system.
The use of this website is subject to the following terms of use:
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, fitness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse such website(s). We have no responsibility for the content of any linked website(s).
You may not create a link to this website from another website or document without the prior written consent of Island Homewares.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.